Critical roles are crucial to an organisation’s current and future success and can be identified against the backdrop of two factors: (1) the prominence of the role in the success of the company and (2) the degree to which the role encompasses a scarce skill.
Competition among the most innovative companies is growing ever more heated for one of the most highly coveted resources on the market: talented employees. Unfortunately, a significant number of new hires slip away because of a poor initial experience with their new companies.
Over the past few years the debate about talent retention has been characterised as a debate about performance appraisal ratings – whether or not they are fair, and whether or not they achieve their stated objectives. But perhaps the spotlight needs to be focussed from a different vantage point, says Harvard Business Review.